Legal

Privacy Policy

What we collect, why we collect it, and the choices you have.

Last updated: [date] — confirm the effective date with the client.

Information we collect

Contact details
Your name, phone number, email address, and delivery address when you order or reach out.
Order and booking details
What you bought or booked, your preferences, group size, and any notes you share for experiences and treats.
Payment confirmation
Order references and payment status from our checkout provider — never your card details (see Payments below).
Messages
Anything you send us through the contact page, email, or WhatsApp so we can respond and keep a record.

How we use it

  • To process, deliver, and support your orders and experience bookings.
  • To respond when you contact us, including order issues and custom requests.
  • To send order updates and — only with your consent — occasional news about the house. You can opt out at any time.

Payments

Payments are processed securely through Paystack. We never see or store your card details — confirm the final Paystack setup with the client before launch.

Who we share it with

  • Delivery and logistics partners, so your order reaches you.
  • Service providers who help us run the store and experiences (for example, payment processing and messaging).
  • Authorities, only where the law requires it. We never sell your personal information.

Your choices

You can ask to see, correct, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. Retention periods are placeholders — confirm how long order records are kept with the client.

Make a privacy request

Also see ourTerms of Use