Frequently Asked Questions

Orders are processed within 1–2 business days. Delivery takes about 3–5 business days within Lagos and 5–7 business days nationwide. Timeframes are placeholders — confirm real coverage with the client before launch.

Yes, we currently deliver within Nigeria, including Lagos and nationwide addresses. If your location is hard to reach, contact us before ordering and we will confirm the best arrangement.

Once your order is dispatched, we share tracking details and delivery updates by email or WhatsApp. Keep your order number handy — if anything looks delayed, send it to us via the contact page and we will look into it.

Let us know within 24 hours of delivery with your order number and clear photos of the damage. We will arrange a replacement or refund in line with the policy for that brand — see Shipping & Returns for the full detail.